We are happy to accept returns on any unworn jewelry in undamaged packaging within one week of delivery. Refund or exchange requests MUST be made within 7 days of package being marked delivered by the shipping carrier. Customer is responsible for return shipping costs and original shipping fees are non-refundable. If your order received free shipping, $4.95 will be deducted from your return for shipping. All sale, custom and digital products are final and not eligible for refund, exchange or store credit.
Steps to exchange/return:
- Email us at email@example.com with your order number and email address.
- Include the items you wish to return/exchange and the reason for your return.
- Once permission is obtained, securely pack items in a small box or padded mailer. Please use original packaging if it is available.
- Our team will process your return/exchange once it is received and refund back to the original form of payment. Customer will be responsible for return shipping costs and original shipping fees will be deducted from your return.