Doodle Beads Wholesale Information
Customer Service Information & Ordering
To place an order, please e-mail, FAX, or order on our website, www.doodlebeads.com Questions: Phone: (208) 440-2404 (Chris) or Phone: (208) 867-7655 ( Celena) Fax: (208) 377-2404 Email: firstname.lastname@example.org
Catalog is listed with MRSP (and not wholesale prices) for consumer retail reference.
To become a Doodle Beads customer fax or mail a completed and signed wholesale application, as well as a copy of your resale certificate, sales tax license, or completed exemption certificate to Doodle Beads. New international customers must include an equivalent business document or proof of ownership. A signed application must be received prior to account set-up. Wholesale applications are available via the links below. Your customer number will be assigned after receipt of your first order. You must have a brick and mortar store and/or a website under your own domain name. doodlebeads does not accept any Etsy, EBay, or any other auction sites.
All orders must be pre-paid by check or credit card. If you would like to establish terms with us and be extended a line of credit, you must prequalify and fill out a credit application with us. Minimum Opening Orders are $100 Re-orders are $50
Credit terms are available to U.S. customers who have been in business for at least one year. To be considered for credit terms, a completed and signed credit application must be faxed or mailed to Doodle Beads; you will receive notification of your terms upon approval. Invoices are due within terms from date of invoice and finance charges will accrue on past due balances. Customer is responsible for any and all costs (including reasonable attorney fees) associated with collection of any balance owed to Doodle Beads. Orders will only ship if the account is current and prepayment is required for all orders exceeding the credit limit. International accounts require prepayment and are not eligible for credit terms. For your convenience our credit application is available below.
When establishing your account, please indicate whether or not you accept backorders. Backorders will ship unless you indicate otherwise. Shipping will be charged for all backorders. If an account is past due or on credit hold, all backorders will be put on hold for 30 days. If account is not brought back within good standing or credit card does not approve within 30 days all backorders will be cancelled.
Orders with a declined credit card will be put on hold for thirty days during which time you will be contacted for alternate payment. If the card does not approve within 30 days, or if we are not supplied with another form of payment, the order will be cancelled. For your protection, credit card information is no kept on file. You will be required to provide a credit card number each time an order is placed.
We ship via USPS, UPS and FedEx. Standard shipping rates will apply to all orders, including international orders. International accounts may use other freight forwarders if prior arrangements have been made. All back orders will be charged actual shipping costs.
Damages or shortages must be reported within five (5) business days of receipt of goods in order for a claim to be honored. Credit for damaged products will be honored only if the original packaging is retained for inspection.
Changes to orders will be accepted only before the order has been entered into sales order and sent to the warehouse for fulfillment. If the order has been entered into our system and sent to the warehouse for fulfillment, order changes will not be accepted. Order cancellation must be received in writing prior to shipment.
Past Due/Hold Accounts:
All accounts with a past due balance or accounts on credit hold will have all standard orders and backorders put on hold for 30 days. If the account is not brought back to good standing within that 30 day period all standard orders and backorders will be canceled.
A 20% restocking fee will be charged on returns for any reason other than damage, manufacturer defect or manufacturer error. Doodle Beads does not sell on consignment and will not buy back product that does not sell.
To become a wholesale buyer, please download, fill out, and return the credit and wholesale application forms to email@example.com.