Doodlebeads FAQ's & Policies
We accept Credit Cards and PayPal. Production and Fulfillment on your order will not begin until payment has been received.
Orders sent or shipped within the state of Idaho will be charged 6% sales tax.
In regards to international packages, some countries may charge taxes, and import fees etc…we are not responsible for any taxes, duty or other fees assessed by your country.
We do our best to ship your order within 1-2 business days. All items ship United States Post Service. First Class, Priority Mail, and Express Mail shipping are available. Shipping time vary. Most US locations are 2-5 days and international locations are 10+ days.
**NOTE** Once your package is turned over to USPS (or any other courier) we can no longer assume responsibility for the package, but we will do our best to help you track it. Shipping insurance is available upon request to most location. Unless you ask and pay for postage insurance, we are not responsible for lost packages.
If you are unsatisfied with your order for any reason, please contact us immediately. Refund or exchange requests MUST be made within 3 days of packages being marked “Delivered” by USPS. Please obtain pre-approval. Customer bares the shipping fees.
We can offer some discounts on bulk purchases. Please contact us by email or phone for pricing and terms.